Privacy Policy
Home / Privacy Policy
Last Updated: October 9, 2026
Please read carefully before using our services.
At Balaji Car Carrier ("we", "us", "our"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
By using our website balajicarcarrier.com or our vehicle transportation services, you agree to the practices described in this policy.
Table of Contents
1. Information We Collect
We collect information that you voluntarily provide to us when you use our services, fill out forms on our website, or communicate with us. This includes:
a. Personal Information
- Full name, phone number, email address
- Pickup and delivery addresses
- Vehicle details (for car and bike transportation bookings)
- Payment information (processed via secure third-party gateways)
b. Automatically Collected Information
- IP address, browser type, device information
- Pages visited, time spent, referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and operate our vehicle transportation services
- To process bookings, quotes, and payments
- To communicate with you about your vehicle shipment, updates, and support requests
- To send promotional offers, newsletters, and updates (you can opt out anytime)
- To comply with legal obligations and prevent fraud
- To analyze website traffic and improve user experience
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:
- SSL/TLS encryption for data transmission
- Secure servers with restricted access
- Regular security updates and reviews
- Team awareness on data protection practices
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking-related data is typically retained for 3 to 7 years.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you
- Correction: Ask us to correct inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Object: Object to the processing of your data in certain circumstances
To exercise any of these rights, please contact us using the details in Section 11.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., map services, payment gateways, social media). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
-
Balaji Car Carrier
Koramangala, Bangalore, Karnataka, India
-
Phone
+91 93697 50897
By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Have Questions About Your Data?
Our team is here to help with any privacy-related concerns.